Which is a key duty of an insurance adjuster?

The key duty of an insurance adjuster is to assess and investigate claims made by policyholders. This role involves evaluating the preliminary details of the claim, gathering evidence, speaking with the claimant, and possibly consulting with experts to determine the validity of the claim and the extent of the insurer's liability. The adjuster plays a critical role in ensuring that claims are handled fairly and that any payouts are justified based on the information collected. This responsibility is essential to maintaining the integrity of the insurance process and ensuring that all parties are treated equitably.

The other options involve roles or functions not typically associated with insurance adjusters. Creating policies is usually the responsibility of underwriters or actuaries, selling additional insurance products aligns more closely with agents or brokers, and representing policyholders in court typically falls under the domain of attorneys. Each of these roles carries its own specific responsibilities distinct from those of an adjuster.